Program and Project Management Professional Services
USAA
* Delivered 300+ customer business objectives with 21 diverse SAFe Agile project teams
* Directed $42M project budget for USAA combined bank teams; came in ~$125K under budget
* Directed alignment of features to value delivery; achieved 95% Sprint Objectives
* Drove continuous improvement to create higher performing Agile teams; reduced variation to 2%
* Engaged Systems teams in prioritization reviews; reduced Epic and Feature rework by 65%
WellMed
* Led team in design, development, testing, and deployment of $5M Medical Business Intelligence Data Center Migration; data accuracy and patient care improved 15% across 54 clinics
* Guided medical, IT, and vendor teams in Agile development of integrated medical informatics using HL7/FHIR; medical records management and external vendor diagnoses improved 15%
CaptureRX
* Drove strategic direction for PMO; developed PMO strategies, structures, training, methodology and processes
* Established controls for HIPAA and HRSA Compliance in software development and systems architecture
New York Life
* Managed Risk Allocation Project; reduced variation in Property and Casualty Insurance, and Benefits Programs
* Drove strategic direction for IT PMO; developed PMO strategies, structures, methodology and processes
Whataburger Home Office Human Resources Department
* Led HR and RT systems integration; created single HR and RT system saving an average $450K per year
* Directed $24M Benefits Program for over 3000 employees; coordinated across 6 different vendors
* Integrated PPACA healthcare legislation into existing Benefits Program; ensured 100% federal compliance
* Developed a detailed Mergers and Acquisitions Strategy - integrating and synching new units and new businesses
Wells Fargo
* Led $ 1.5M marketing incentive program and related technology; increased on-time payments by 55%
* Managed Automated process improvement to critical attorney selection process; 75% increase in productivity
Founded: 2006
Work Terms
Project Dependent:
Hourly or firm fixed price
Utilize client's preferred communications