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Skills

  • Administrative Assistant
  • Calendar Management
  • Client Assessment
  • Client Contact
  • Customer Service
  • Data Entry
  • Google Sheets
  • Microsoft Excel
  • Order Processing
  • Telephone Support

Services

  • Virtual Administrative Assistant

    $20/hr Starting at $25 Ongoing

    Dedicated Resource

    Calendar management, meeting scheduling, and document organization.  Fast, accurate data entry, cleanup, and formatting in Excel/Google Sheets. Professional customer support, ticket handling, and issue...

    Administrative AssistantCalendar ManagementClient AssessmentClient ContactCustomer Service

About

Your dependable partner for seamless customer care and meticulous administrative support.

Dependable and people-focused professional with several years of experience in retail and customer service, working with companies such as Regal Cinemas, CVS, and Walgreens. Across each role, she’s been known for her calm, personable demeanor and her ability to turn stressful situations into positive interactions. Whether managing long lines at the box office, helping customers find products, or resolving issues with care, Rachel approaches every situation with empathy, patience, and professionalism.

Her work has taught her the value of listening—really listening—to people. At Regal, she learned how much a small act of kindness (like remembering a regular’s favorite snack) can brighten someone’s day. At CVS, she developed her multitasking skills and attention to detail while balancing register duties, restocking, and helping customers—all while keeping a smile and a sense of humor. These experiences shaped her belief that great customer service isn’t just about efficiency, but about creating a genuine human connection.

I take pride in being that calm, dependable person who can handle fast-paced environments with a positive attitude—whether that’s helping a frustrated guest find a solution or keeping operations running smoothly behind the scenes.

Outside of work, I’m a creative at heart. I love photography, music, and digital art, and I’m passionate about exploring new cultures and perspectives. I’m always looking for opportunities that combine service, organization, and creativity in meaningful ways.