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Skills

  • Customer Service
  • Learning
  • Radio Advertising
  • Tourism Management
  • Training
  • Zendesk

Services

  • Customer Service Support

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    Hi Hiring Manager, My background includes serving as a customer service associate within both call center and travel & tours environments. I worked as a Senior Customer Service Representative in Groupon...

    Customer ServiceLearningRadio AdvertisingTourism ManagementTraining

About

Customer Service Support

Hi Hiring Manager,

My background includes serving as a customer service associate within both call center and travel & tours environments. I worked as a Senior Customer Service Representative in Groupon Singapore, where my responsibilities included handling customer inquiries and delivery status via inbound and outbound telephone calls, personal and emails using Zendesk Tool.

I worked as a Reservation Customer Service Officer in Singapore Ducktours Pte Ltd under Singapore Tourism Board. I handled tourists and locals for their tickets on different attraction in Singapore.

I worked within two high volume customer support call centers for a technical account and a satellite radio service provider. I demonstrated the ability to resolve a variety of issues and escalations.

In addition to this experience, I gained considerable customer service skills during my on the job training at Sulo Hotel.

I am confident that I can offer you the customer service, communication and problem solving skills you are seeking. Feel free to call me at +639276040345 to arrange an interview. Thank you for your time- I look forward to learning more about this opportunity.

SIncerely,

Raiza Marie Flores

Work Terms

4 hours per day, part time

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