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  • IT Customer Service

    $25/hr Starting at $25 Ongoing

    Dedicated Resource

    Strong customer support analyst focused on problem solution using ITIL methodology. Responsible for: - Ticketing resolution 1st, 2nd and 3rd line support. - Incident/Problem & Change resolution via...

    AgileAWSAzureBitrix24Change Management


Strong customer service analyst wiling to support companies solving their issue quickly.

I'm Raul Balestra 30 years old, 10 years+ experience in IT, support huge corporations like: ATOS, Dell & HSBC.

Fast learning person, proactive and mature for taking hard decisions, proactive and always providing the best customer service as possible.