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Skills

  • Business Development
  • Call Handling
  • Customer Service
  • Project Management

Services

  • Work From Home

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    • Worked in various call centers as a customer agent • Faculty in Wintech Computer Institute • Worked as a Business Development Manager • Working from home for past five years as a Project Manager

    Business DevelopmentCall HandlingCustomer ServiceProject Management

About

To achieve the target on time

2015 Project Manager in Speed Loan ( Promoted)
• Trained the call agents.
• Handle a team of 7 agents.
• Motivating them each day.
• Making sure that targets are met
• Planning the market flow
2014 - 2014 Call Agent in Speed Loan
• Working from home
• Receiving and making calls to US customers, convincing them to get the credit score checked.
• Helping the customers to fill the forms
• Solving the queries
2011 – 2014 - Business Development Manager in Prism Networks (Eventtracker)
• Working from home
• Understand the company’s goal and purpose so that will continual to enhance the company’s performance.
• Set up meetings between client decision makers and Eventtracker Technical team.
• Effectively communicate with clients via telephone and written communication
2011 – Business Development Manager in Proactive RPO & Staffing Solutions
• Working from home
• Calling various clients in different verticals
• Getting the agreement signed
• Short interview of the candidates
• Scheduling & rescheduling the interviews
• Building relationship with the clients to get more mandates
• Helping for inhouse
2005- Agent in Call Center in Convergys
• Attending calls from Australia.
• Briefing them about the mobile and activating their phone.
• Getting all their personal details and storing them in the database
2002- Customer Agent in a Call Center in E-funds
• Attending inbound calls from financial institute from USA and solving all their queries.
• Making data and sending it to them.
2001- Tele-marketing in Neon Gems, Inc.
• Selling diamonds and Gemstones.
• Calling all wholesalers in USA and convincing them.
• Having friendly relation with the clients and building trust in them.
• International transactions on net.
1998 - Managing Cyber Café
• Taking care of the customers.
• Handling the accounts.
• Managing the entire business.

Work Terms

Can work in any shift, open to any mode of payment, can reach out via email : renuka_powar@yahoo.com, ph : 9619366410, skype id : renuka powar

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