Chief Operating Officer (COO)

Professional Job Description:

As the Chief Operating Officer (COO) at BCOC, I am responsible for overseeing the company’s core operations and ensuring the alignment of day-to-day activities with our strategic goals. My role involves leading cross-functional teams, optimizing business processes, and driving operational excellence across all departments.

In addition to my executive responsibilities, I also take a lead role in drafting formal communication letters and business emails, ensuring clarity, professionalism, and linguistic accuracy—often serving as a communication translator to support multilingual or culturally nuanced correspondence. This ensures that all internal and external communications are aligned with the company’s tone, values, and international standards.

Core Responsibilities:
Operational Leadership:

Manage and oversee daily business operations and cross-departmental coordination.

Implement effective operational strategies that support growth and efficiency.

Monitor performance metrics and streamline workflows for optimal productivity.

Strategic Implementation:

Collaborate with the CEO and senior leadership to execute the company’s strategic vision.

Translate business strategies into actionable plans with measurable outcomes.

Communication Management:

Draft and review official letters, memos, and business emails to ensure consistency and professionalism.

Act as a translator for business communications when required — supporting multilingual or international correspondence.

Ensure communication aligns with corporate language, tone, and standards for both internal and external stakeholders.

Team Collaboration:

Lead and support department heads in achieving departmental goals.

Promote a culture of transparency, accountability, and continuous improvement.

Process & Compliance:

Improve and document business processes, ensuring compliance with industry and regulatory standards.

Maintain quality assurance across operational workflows and client service delivery.

Key Skills & Competencies:

Strategic Planning & Execution

Business Communication & Documentation

Multilingual Communication / Translation Oversight

Operational & Project Management

Cross-functional Team Leadership

Professional Writing & Editing

Decision-Making and Problem Solving

Work Terms

hours of operation : 4-8 hrs
payment terms : after work is delivered