Transforming research into clarity and insight for smarter decisions.

My Story – The Vision Behind Reyes Services

Hello! I’m Grace Kitavi, the founder of Reyes Services, a brand built on passion for research, organization, and clarity. With over 7 years of professional experience in research, summary writing, and administrative support, I’ve dedicated my career to helping businesses, organizations, and individuals make informed and confident decisions through well-analyzed, clearly presented information.

My journey began with a degree in Public Policy and Administration, where I developed a deep appreciation for structured thinking, data analysis, and effective communication. Over time, I realized that research isn’t just about collecting facts — it’s about connecting insights to purpose. That belief became the foundation of Reyes Services.

Throughout my career, I’ve worked as a Research Coordinator, Virtual Assistant, and Project Manager, where I learned to manage diverse projects, analyze markets, and deliver professional reports on time. My work has ranged from market research and policy reports to academic writing, data summaries, and business analysis. Each project strengthens my mission:

“Transforming research into clarity and insight for smarter decisions.”

Beyond work, I value integrity, diligence, and continuous learning. My faith and leadership roles in church have also shaped my sense of discipline and purpose — teaching me the power of service, teamwork, and accountability.

When I’m not researching or writing, you’ll often find me reading inspirational books, participating in community activities, or mentoring youth leaders. I also enjoy creative design, exploring ideas that blend storytelling and data visualization — because I believe every report tells a story worth understanding.

At Reyes Services, I don’t just deliver documents — I deliver clarity, professionalism, and actionable insight. Every report, summary, or analysis I create is built with care, accuracy, and your success in mind.

Work Terms

🕒 Hours of Operation

Monday – Friday: 8:00 AM – 6:00 PM (GMT-5:00) Eastern Time (US & Canada)
Saturday: 9:00 AM – 2:00 PM (GMT-5:00)
Sunday: Closed (available for urgent project updates only)
Flexible with time zones — I adjust meeting and delivery times to align with international clients’ schedules.

💰 Payment Terms

Hourly Projects: $15/hour
Fixed Projects: Based on project scope, milestones, and agreed deliverables.
Payments: Managed securely through Guru SafePay for client and freelancer protection.
Revisions: Up to 2 rounds of reasonable revisions are included in each project.
Deposits: 30–50% upfront, depending on project size and duration.

All terms are discussed clearly before project start to ensure transparency and satisfaction.

💬 Preferred Communication Style

Primary: Guru Messaging Platform (for project updates and files)
Response Time: Within 1–3 hours during business days.

I value open, clear, and professional communication — ensuring clients stay informed at every stage of the project.

🌟 Professional Approach

At Reyes Services, I stand for clarity, integrity, and excellence. Every project is managed with precision, timeliness, and a deep commitment to delivering insightful, research-driven results that clients can trust.

Attachments (Click to Preview)