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Skills

  • Business Process Outsourcing
  • Data Entry
  • Data Processing
  • Email Services
  • Email Support
  • Microsoft
  • Microsoft Office
  • Order Processing
  • Quality Assurance and Testing
  • Transcription

Services

  • Process Executive

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    I have been in the BPO industry for 14 yrs. Five years of which as a Subject Matter Expert responsible for answering escalations, ensuring quality (QA) works of my colleagues, perform walkthroughs for...

    Business Process OutsourcingData EntryData ProcessingEmail ServicesEmail Support

About

I am knowledgeable in Microsoft office and have been doing data entry, email support and data processing.

I have been in the BPO industry for 14 yrs. Five years of which as a Subject Matter Expert and I can say that I have excelled in every job in all the companies that I have worked with. I am currently a SME/POC for a non-voice account for 5 years now. Besides the usual agent work, my responsibilities are answering escalations, ensuring quality (QA) works of my colleagues, perform walkthroughs for clients.I also assist my supervisor on team reports as I have experienced being an assistant supervisor in our team.

I am knowledgeable in Microsoft office and have been doing data entry, email support and data processing.

I am currently looking for a more competitive job that I can apply and utilize the things I have learned throughout the years.