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Skills

  • Client Administration
  • Client Issue Resolution
  • Customer Service
  • Order Processing
  • Phone Support
  • Zendesk

Services

  • eCom Business Operations Management

    $10/hr Starting at $30 Ongoing

    Dedicated Resource

    I had worked on various projects for some of the most influential companies in the US and Australia. I handled customer service across all communication channels (phone, email, chat & social media) and...

    Client AdministrationClient Issue ResolutionCustomer ServiceOrder ProcessingPhone Support

About

Customer Service Champion, Drop Shipping Expert & High Grossing E-commerce Store Brand Advocate

A results-driven and self-assertive independent contractor with 17 years of comprehensive experience in delivering extraordinary customer delight as a Customer Service Manager, e-Commerce Specialist, and Learning & Development Officer for Top International / Start-Up E-Commerce Companies.

If you are trading an existing product or service or aspiring to launch a new one, exercising the art of persuasion will boost your sales, trigger customer comfort and generate brand advocates.

I have comprehensive customer service experience acquired from over 17 years of practice. Having mastered the methods of communication, I can execute customer consultation that displays the authentic value of the product/service you provide to reinforce customer confidence to purchase.