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Skills

  • Customer Service
  • Data Entry
  • Data Management
  • Google Docs
  • Internet Research
  • Microsoft Word

Services

  • Data entry

    $10/hr Starting at $25 Ongoing

    Dedicated Resource

    I am an expert in data entry and available for data entry projects online and offline. I am a dedicated, organized, responsible individual and I take great pride in my professional endeavors, my work...

    Customer ServiceData EntryData ManagementGoogle DocsInternet Research

About

Virtual Assistant | Shopify, Amazon, Etsy, WooCommerce and administrative tasks

I'm here to serve you, with over 10 years of hands-on experience supporting e-commerce businesses on platforms like Shopify, Amazon, Etsy, and WooCommerce. I am here to streamline your store operations and elevate your customer experience. Whether you need expert product listings, reliable order management, or proactive customer support, I provide full-service virtual assistance that helps your business grow.

My Core Expertise Includes:

✅ Virtual Store Assistance
Efficient daily maintenance, stock updates, competitor monitoring, and customer follow-ups. I ensure your store runs smoothly and your customers are satisfied.

✅ Product Listing & Management
Optimised product listings, compelling descriptions, and accurate categorisation to boost visibility and sales across platforms like Amazon, Shopify, Etsy, and eBay.

✅ Customer Support & Services
Providing timely and empathetic responses via email, chat, and ticketing systems (Zendesk, Freshdesk). I prioritise customer satisfaction, addressing inquiries and resolving issues to foster brand loyalty.

✅ Order Management
End-to-end order lifecycle management, including returns, cancellations, tracking, and fulfilment coordination on Amazon, Shopify, WooCommerce, and eBay.

Tools & Platforms I Excel In:

Amazon Seller Central

Shopify, WooCommerce, Etsy, eBay

Helium 10, Jungle Scout (for product research)

CRM & Ticketing Systems: Zendesk, Freshdesk, HubSpot

Product Design & Graphics: Canva

Productivity & Collaboration: MS Excel, Google Sheets, Slack, Trello, Asana, ClickUp

Why Clients Choose Me:

✅ Expertise in E-Commerce Platforms: With deep knowledge of leading e-commerce platforms, I help you optimise product listings, manage orders, and offer seamless customer service across multiple channels.

✅ Time-Zone Flexibility: I adapt to your working hours, ensuring timely responses and efficient communication no matter where you are in the world.

✅ Strong Communication: Clear, concise, and professional communication is key to effective collaboration. You’ll always know where things stand.

✅ Long-Term Partnership: My goal is not just to complete tasks but to build lasting relationships that help your business thrive long-term.

✅ Confidentiality & Reliability: I value your business and take extra care to ensure the privacy and security of all your data and information.

What I Can Do For Your Business:

Increase Sales: By optimising your product listings and improving SEO.

Boost Customer Loyalty: Through exceptional customer support and personalised experiences.

Save Time & Effort: By handling the daily operations of your store so you can focus on growth and strategy.

Let’s Connect and Discuss Your Business Needs!

I’m here to help you scale your e-commerce brand, improve operational efficiency, and maximise profitability. Together, we can take your online store to the next level.

Your Success is My Mission.

Work Terms

On time work.
Result-oriented
Client satisfaction
Work review
Friendly environment.