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Skills

  • Customer Service
  • Collections
  • Operations Management
  • Team Building
  • Team Management

Services

  • CUSTOMER SERVICE

    $25/hr Starting at $25 Ongoing

    Dedicated Resource

    A Post Graduate with over 19 years of cross functional experience in operations, Excellent communication, presentation and team building abilities

    Customer ServiceOperations ManagementTeam BuildingTeam Management
  • Collection / Recovery

    $25/hr Starting at $25 Ongoing

    Dedicated Resource

    Formulating effective debt collection mechanisms ensuring timely receipt of money from clients & recovery of bad debts. To handle major customers individually to avoid major risk Expertise in sending...

    CollectionsCustomer Service

About

A Post Graduate with over 19 years of cross functional experience in operations, Excellent communication, presentation and team building abilities

? Involved in generating enquiries, preparing offers, participating in project tenders floated by prospective clients and negotiating with the clients for securing the order.
? Conducting competitor analysis by keeping abreast of market trends and competitor moves to achieve market share metrics.
? Developing marketing strategies to build consumer preference and drive volumes.
? Evaluating marketing budgets and ensuring adherence to planned expenses.
? Handling the showroom activities including its upkeep and entire administration
? To generate revenue from existing distributors / CFA`s
? To concentrate more on Secondary sales
? Handling all service / claim related escalated calls / reconciliation of books with distributors
? To monitor logistics activities from CFA – Distributors – Dealer network
? In-charge for fresh recruitments, training and developments of new candidates

Work Terms

8 hrs