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Skills

  • Data Analysis
  • Data Audit
  • Data Cleaning
  • Data Entry
  • Data Processing
  • Description Writing
  • Descriptive Writing
  • Document Conversion
  • eBay Listing
  • File Management
  • Order Entry
  • Order Processing
  • Records Management
  • Writing

Services

  • Product Description Writing

    $10/hr Starting at $25 Ongoing

    Dedicated Resource

    Cataloguing and product description for E commerce listings. Listing creation expertise on Amazon Seller Central and Vendor Central.  Data Entry - word and excel formats. Content creating and proof reading...

    Data AnalysisData AuditData CleaningData EntryData Processing

About

Sangeetha Srikanth
PROFESSIONAL SUMMARY

Self-motivated and energetic individual with profound knowledge in
E-commerce, Cataloging, Account Management, Vendor Management, Customer Care and Fraud Prevention. Good knowledge in the main functional areas of a business - sales, marketing, finance and operations and ability to manage others. A fast learner, able to quickly and easily adapt to new environments and ways of working.

EXPERIENCE

Amazon - Vendor Consultant
April 2022 – Feb. 2024 | Bangalore
● To look into strategic and operational aspects of the vendor’s business with Amazon, root cause analysis of issues and opportunities affecting the vendor’s business and develop recommendations and action plans based on data to improve vendor experience
● Build strong communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors
● Work with internal Amazon teams/vendors to improve operational aspects of Vendor’s business in providing a great consumer experience
● Support the launches of new programs, categories and features
● Conduct regular business reviews with the vendors, highlight business metric performance and building action plans

Scintilla - Entrepreneur & Founder
Jan. 2015 - Dec. 2020 | Bangalore

● Proprietorship firm founded in Jan 2015
● Involved in brand creation, setting up the store, sourcing, vendor handling, employee management, sales

Amazon - Catalog Manager
June 2013 - Dec. 2014 | Bangalore
● Maintained and improved the catalog quality on the platform, in the process working with internal technology and business teams, as well as sellers

Amazon - Account manager (Onboarding)
June 2012 - July 2013 | Bangalore
● Integrated third-party sellers to Amazon's suite of seller services that deliver competitive pricing and broad product selection onto the Amazon platform
● Worked with sellers to set and meet milestones and deliverables to deliver high-quality integration projects

Amazon - Team Leader/Assistant Manager - Catalog Quality
June 2010 - May 2012 | Bangalore
● Managed language resources with English, German, French and Japanese skill sets working on catalog quality
● Made time estimates on new jobs received, daily workflow management, checked accuracy / quality of audits done by the team members
● Engaged in improving metrics and reporting deck


Amazon - Fraud Investigations Specialist
Aug 2007 - May 2010 | Bangalore
● Part of Buyer Risk, Merchant Risk Investigations and Buyer Protection/ Merchant Credit Risk Investigations
● Responsibility of maintaining Teams SLAs by coordinating available Workforce in regard of Workload for the various Org Units (.de, .com, .uk) reporting into the Fraud Operations Manager
● Proficiency in German Language; handled multiple DE fraud models as a single person in India center from 2007 to 2009 in Buyer Risk Investigations

EDUCATION

Bharathidasan University - MBA
1997 - 1999 | Trichy, Tamil Nadu
Marketing