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Skills

  • Client Administration
  • Client Contact
  • Client Issue Resolution
  • Client Orientation
  • Correspondence Management
  • Customer Service
  • Salesforce
  • Telephone Support

Services

  • Admin Support and Customer Service

    $10/hr Starting at $50 Ongoing

    Dedicated Resource

    I provide virtual administrative and customer support services to businesses and entrepreneurs. I help businesses stay organized by handling daily administrative tasks, customer communication, scheduling,...

    Client AdministrationClient ContactClient Issue ResolutionClient OrientationCorrespondence Management

About

Executive Assistant | Customer Service | Events & CSR Strategist | Project Coordination Expert

Hello, I am Saum Siraj, a seasoned Executive Consultant, Project Strategist, and Humanitarian Programs Specialist with over 20 years of experience across project management, business operations, stakeholder engagement, events, logistics, communications, and community impact initiatives across Africa.
I specialize in helping organizations, NGOs, corporates, and social impact institutions successfully plan, coordinate, and execute high-impact projects, events, CSR initiatives, medical camps, fundraising campaigns, conferences, and community outreach programs.
Over the years, I have worked with private sector organizations, humanitarian initiatives, international partners, and Rotary-led service programs, successfully managing projects from concept development to implementation in fast-paced and multicultural environments.
My expertise includes:
✅ Project Planning & Coordination
✅ Humanitarian & Community Programs
✅ CSR & Stakeholder Engagement
✅ Event Planning & Execution
✅ Sponsorship & Partnership Development
✅ Proposal & Concept Note Writing
✅ Strategic Communications
✅ Administrative & Executive Support
✅ Procurement & Logistics Coordination
✅ Business Development & Resource Mobilization
I am known for being:
Highly organized
Solutions-oriented
Professional under pressure
Strong in relationship management
Detail-oriented with excellent follow-through
Beyond technical skills, I bring passion, resilience, leadership, and a strong commitment to meaningful impact in every assignment I undertake.
If you are looking for someone who combines strategy, execution, professionalism, and heart — I would be happy to support your project.
Let’s work together to create impact and deliver results.

Work Terms

Availability- I am available for:
Short-term and long-term projects
Remote/virtual assignments
Project-based consultancy
Event and program coordination
Administrative and executive support
Flexible across different time zones with strong responsiveness and timely delivery.

Communication
I maintain clear, professional, and consistent communication throughout all projects.
My preferred communication channels:
Guru Messaging
Email
Zoom / Google Meet / Microsoft Teams
WhatsApp (where appropriate)
Regular progress updates can be provided based on client preference.

Project Approach - I believe in:
Professionalism
Attention to detail
Meeting deadlines
Collaborative problem-solving
Delivering high-quality work with integrity
Every assignment is handled with confidentiality, accountability, and commitment to results.

Payment Terms - I am open to:
Fixed-price projects
Hourly contracts
Milestone-based payments
Retainer arrangements for ongoing support
Preferred payment structure:
Initial milestone/deposit before project commencement
Balance upon agreed deliverables

Areas of Support - My services include:
Project coordination
Event management
Proposal and report writing
Sponsorship and partnership support
Executive assistance
NGO and humanitarian program support
CSR and community engagement initiatives