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Skills

  • Account Reconciliation
  • Administrative Assistant
  • CRM
  • CRM Management
  • Customer Service
  • Data Management
  • Data Validation
  • Management
  • Operations Management

Services

  • Virtual Assistant Operations

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    Detail-oriented VA with experience in chargebacks, CRM management (Konnektive, Sticky.io, Checkout Champ), and customer support. Skilled in handling disputes, admin tasks, data management, and delivering...

    Account ReconciliationAdministrative AssistantCRMCRM ManagementCustomer Service

About

Precision and Efficiency in Every Task

I'm a results-driven Virtual Assistant with over 5 years of experience in operations, customer support, and dispute resolution. I've handled chargebacks and fraud alerts using tools like Ethoca, Verifi, and RDR, while managing multiple CRM systems such as Konnektive, Sticky.io, and Checkout Champ.

I also have a solid background in financial operations, including reconciliations, data accuracy, and SLA-driven tasks from my experience as a Senior Operations Analyst. I'm highly detail-oriented, organized, and experienced in supporting teams, training new hires, and coordinating with global clients.

I'm confident in my ability to help businesses streamline operations, manage customer concerns efficiently, and deliver reliable, high-quality work.

Work Terms

Full-Time
Part-Time