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  • Customer Service Representative

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    As Tech support and customer service in Comcast, I became more proficient with customer call flow, handling customer objections and using multiple software programs simultaneously. Answering inbound calls...

    AccountingBillingCustomer EducationCustomer RetentionCustomer Service


I'm an optimistic person and a hard working individual who goes the extra mile for customers satisfaction.

I'm an optimistic person and a hardworking individual who has more than a year of experience in the BPO industry that will provide a good quality service to the customers. I have experience with receiving Inbound calls as well as outbound calls. I'm very flexible to any changes and I'm very eager to learn new things which can prepare me to greater responsibility. I can also handle irate customers by being so patient to them especially for those older people who are having a problem understanding the process. As a CSR, I will be given the opportunity to exceed client and company expectations by answering inbound calls to respond to customer inquiries. I will also have the opportunity to" *Support the daily needs of customers on a wide variety of queries through different communication channels either phone or email *ensure that there are thorough queries and issues that lead to customer satisfaction. *Provide resolution to customer queries and issues that lead to customer satisfaction. *Maintain an environment of trust for customers by educating customers on policies, policy breaches, and related issues *observe best practices model *collate feedback on new issues to cascade to the team I'm looking forward to doing business with you in providing an excellent service.

Work Terms

I can work full-time 40hrs per week or part-time

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