Build Career In Government Or Private Sector To The Economic Development For The Society And Country.

HOTEL AIFA LABUAN Position: Supervisor Front Office
Job Description: supervise daily shift process ensuring all team members adhere to standard operating procedures, monitor all team members either they do the task or not. Besides that, responds to the telephone and in-person inquiries regarding reservation, hotel information and guests concerns and also resolve guests issues, complaints, and problem in a quick efficient manner to maintain in high level of customer satisfaction and quality service. Lastly, allocate rooms to expected arrivals after checking the guests preferences and special request.

MINISTRY OF TOURISM AND CULTURE MALAYSIA Position: internship
Job Description: helping for registration of license tourism enterprises which is operation of travel business agency and tourism training institution and also for license tourism vehicle (excursion buses and hire car drives). Besides that, one of members staffs for helping classify tourist accommodation premises to give ranking star for hotel. Such as Grand Dorsett Hotel. Another task is helping manage administration of licensing division.