B2B & B2C Sales Outreach Specialist | Outbound Lead Generation & Customer Support

Driven B2B & B2C Sales & Customer Support Specialist with hands-on experience in outbound lead generation and account management, including expanding wholesale networks for high-performance automotive brands.

I help businesses generate qualified leads, convert cold prospects into active buyers, and deliver seamless post-sales support to maximize client retention.

Core Capabilities:

Outbound Sales & Prospecting: Multi-channel cold campaigns and targeted B2B/B2C lead generation.

Account & Wholesale Management: Dealer onboarding, gathering tax permits/Resale Certificates, and enforcing MAP guidelines.

Omnichannel Customer Support: Handling client inquiries, order status updates, issue resolution, and maintaining strong client relationships.

CRM & Operations: Managing sales pipelines and maintaining clean database records using tools like Google Sheets and Google Forms.

Whether you need to scale your B2B wholesale network or manage individual customer support, I bring reliable, results-driven execution.

Work Terms

Availability & Working Hours:
Hours: Available 30–40 hours per week for full-time or dedicated contract roles.
Time Zone Flexibility: Adaptable to US (EST/PST), UK, and Australian business hours for real-time communication and outreach.

Communication & Reporting:
Primary tools: Slack, WhatsApp, Zoom, Email, and Google Workspace.
Daily or weekly status reports provided via Google Sheets tracking sales pipelines, cold outreach responses, and support metrics.

Payment & Engagement Terms:
Open to both hourly contracts and fixed-price milestones via Guru Escrow.
Quick response time (within 1–2 hours during active working shifts).