I am a dedicated data and customer service personnel that accomplishes assigned tasks in a timely and accurate manner.
I have 2 years experience in data entry, annotation and transcription with an average accuracy rate of 98%
Managed high-volume inbound and outbound queries, processed 14,458 triggered SMS messages,
and ensured accurate dispatch and receipt of client communications and records.
I achieved an 84% response rate on client queries and resolved front desk issues (e.g., refunds,
cancellations) within 2–3 working days, ensuring timely access to records and enhancing decision
making.
This experience combined with my zeel to work and ensure data quality will enable me complete my tasks in a satisfactory manner
Work Terms
I am flexible to work different shifts including weekends.
Payments can be transfered to my phone through mobile money or bank transfer to my bank account.