Evolving Support

WELCOME TO BERNICE SOLUTIONS

Bernice Solutions Private Limited is a company launched in order to provide quality in business process management and contact center services for large scale corporation, small sized enterprises, enterprenuers and professionals

Bernice provide the complete quality of service provided by large multinational call centers to help our clients business:


* To Increase business productivity

* To Enhance operational efficiency

* Drive future scalability

ABOUTUS

we started our career in this competitive industry to provide end to end services at a higher standards and efficiency

We enable our clients to compete efficiently and globally in an array of industries by providing a comprehensive Business Process Services

Our service channel includes voice, data, back office,tele marketing
Mission, Vision and Values
Our focus on managing the total customer experience enables our clients to deliver exceptional customer interactions that dramatically improve satisfaction levels, whilst reducing the cost of delivery and increases sales

Our goal is to act as an intermediary for your operation where we manage on your behalf by providing world class services

utilising our knowledge to understand and expertise in contact center management

We love work in extreme pressurized situations where the clients satisfaction is our only thought
Our People
* Our people are our family. We care about their well being, career growth, and prosperity. We hold their hands, we embrace each other, and together we create a place we all are passionate about.
Our Clients
* Our clients are our partners. They trust us by giving their valuable business processes, and we make a commitment not to let them down. We are people that believe in integrity, transparency, and high quality delivery.The main motive is to generate quality leads with in high quantity.
Our Business
* We are in the communications business. We int

Founded: 2014

Work Terms

WHAT WE DO ?

Our Process
The crucial aspect to any successful operation is to fully understand the desired outcome of our clients.
Outbound Call Center Services
The demands placed on businesses mean you need an outsourced outbound call center partner who understands that you need solutions that deliver the highest level of service and professionalism to your customers, whilst being flexible enough to handle fluctuating call volumes and a wide range of call types with ease and speed.

Our outbound call center colleagues are part of a close-knit team of well-trained and experienced professionals. It's their task to help increase your sales, test new markets, follow up mailings, clean your database, build relationships and ultimately boost your business and brand
LEAD GENERATION

Lead generation is the base for any kind of sales operation,we short list the customer with utmost interest and are will receive the products and services by our efficient lead generation services
* Telesales
* Telemarketing
* Sales Lead Generation
* Schedule Appointments
* Market Research
* Surveys
* Data Verification
* Data cleansing, confirmation and collection
* Post Sales Follow-Up
CUSTOMER SUPPORT & TECHNICAL SUPPORT

Customer support is the inmportant data channels in customer satisfaction research
We offer a wide range of cost effective customer support by
* Systematic planning
* Installation and maintanence of products
* Upgradation of products
* Troubleshooting products
NON VOICE

* We have a wide array of non voice customer service solutions such as content moderation,data management

* our email support elaborates instructions in a way that common users would easily understand all these services are provided with more efficient,convenient and interactive assistance.