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Skills

  • Training
  • Adobe Captivate
  • Analytics
  • Articulate Presenter
  • Articulate Storyline 360
  • Business Consulting
  • CRM
  • Design
  • Elearning Consulting
  • Elearning Development
  • Module Design
  • Operations Management
  • Process Design
  • Quality Assurance
  • SaaS

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Services

  • Enablement, Playbooks & eLearning

    $100/hr Starting at $250 Ongoing

    Dedicated Resource

    I design and implement custom enablement programs, training curricula, onboarding systems, virtual learning modules, and team playbooks that empower employees and streamline operations across distributed...

    Adobe CaptivateArticulate 360Articulate PresenterArticulate Rise 360Articulate Storyline 360

  • CRM & Marketing Automation Consulting

    $75/hr Starting at $250 Ongoing

    Dedicated Resource

    Setup, integration, and optimization of Salesforce, HubSpot, Braze, Eloqua, Marketo Campaign creation, integrations, end-to-end testing, and QA for digital and social campaigns (LinkedIn, Meta) Lifecycle...

    AnalyticsCRMDesignLinkedInMarketing

  • QA | UAT | API & CRM Testing Consultant

    $65/hr Starting at $250 Ongoing

    Dedicated Resource

    API & Integration Testing | Campaign QA | CRM Validation (6+ years) Quality assurance is more than finding bugs it's ensuring systems, integrations, and business processes perform reliably before they...

    AnalyticsAPI DevelopmentApp DevelopmentAutomated Software & QA TestingBug Fixing

  • Voice Over|Narration|eLearning

    $65/hr Starting at $100 Ongoing

    Dedicated Resource

    Bring your script to life with a warm, engaging, and professional voice tailored to your audience. I specialize in corporate narration, eLearning, training content, and storytelling, delivering clear,...

    Adobe CaptivateArticulate PresenterArticulate Storyline 360Blended LearningCompetency Based Training

  • Business Operations Consultant

    $65/hr Starting at $250 Ongoing

    Dedicated Resource

    I work with businesses to streamline operations, improve workflows, and build scalable systems that drive growth. With 12+ years of experience across SaaS, marketing, operations, and enablement, I partner...

    Business AnalysisBusiness CommunicationsBusiness ConsultingBusiness DevelopmentBusiness Management

About

Business Operations & Systems Specialist | CRM, QA, Data, & Workflow Execution |Global Enablement & Training | Professional Voice Over Artist

Business Operations and Execution Specialist with 12+ years of experience supporting SaaS, media, sports & entertainment, and high-growth startup environments. I specialize in improving operational efficiency through structured workflows, system execution, data accuracy, and cross-functional coordination.

My work spans business operations support, CRM and system execution, QA/testing, data validation, reporting, and process improvement across platforms such as Salesforce, HubSpot, Marketo, LinkedIn, and Meta. I also build dashboards and reporting frameworks in Power BI, Tableau, and Excel to support visibility and decision-making.

I’ve supported organizations including the NBA Phoenix Suns, Arizona Sports 98.7 FM/ ESPN/KTAR News, Microsoft, and SaaS startups, with a focus on executing tasks accurately, troubleshooting systems, and improving operational workflows in fast-moving environments.

Available for project-based and ongoing support including business operations, administrative execution, data cleanup, QA/testing, reporting, workflow management, CRM support, and general virtual assistant tasks requiring reliability and attention to detail.

Work Terms

Hours: Flexible, generally Monday–Friday, 9 AM–6 PM MST, with availability for evenings or weekends as needed.

Payment: Open to hourly or fixed-price projects, with terms negotiable for long-term work.

Communication: Guru messaging, WhatsApp, or Zoom — quick, collaborative, and responsive.

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