Banner Image

Skills

  • Data Entry
  • Data Management
  • Helpdesk
  • Management
  • Customer Service
  • Empathetic
  • Organized
  • Patient
  • Patient Education
  • Spreadsheets
  • Troubleshoot

Services

  • Customer Service, Data Entry, Helpdesk

    $15/hr Starting at $50 Ongoing

    Dedicated Resource

    Patience when dealing with customers who don't understand computers to the extent that we do and an extreme amount of attention to detail when working in data entry. I enjoy troubleshooting problems...

    Customer ServiceData EntryData ManagementEmpatheticHelpdesk
  • Data Management and Data Entry

    $15/hr Starting at $100 Ongoing

    Dedicated Resource

    I possess a lot of knowledge and experience at inputting information into spreadsheets. I headed this department at my previous job and excelled because I am extremely particular, meticulous, and through...

    Data EntryData ManagementManagementSpreadsheets
  • HelpDesk Management

    $15/hr Starting at $100 Ongoing

    Dedicated Resource

    I always excelled in this department because I work so well with the customer. I always remain patient and empathetic with individuals less experienced with computers than myself. I always see any project...

    HelpdeskManagementPatient Education

About

Succeeding as an individual.

Thomas is a hard and efficient worker who never shy's away from a challenge and is extremely patient when working with others to either fix PC-related issues or to just educate a customer who may pursue some additional knowledge.

Thomas believes that he is an above-average employee and person as a whole who treats everyone with the same respect and knows how to both listen and communicate to get things done.

Thomas has worked as a Network Admin for almost 5 years and has customer service experience that extends another 8 years beyond that.

Thomas specialized in Windows 7 applications while managing Windows 2008 R2 server. Thomas has been in charge of Helpdesk tickets. He has monitored inventory of an entire network's equipment and replaced what is needed as it is needed, He has also lead the small team of IT in their communications with the client which includes proposals, presentations, and endless support to tackle issues at-hand and ones that rear their heads for the future.

Thomas holds the MCSA for Windows 7 and constantly researches and studies the new information as it presents itself.

Work Terms

In regards to work hours, I am extremely flexible and can mold to most schedules that are presented to me. I request at least $15.00/hr but would consider less if the task reflects the pay accurately. I prefer communication through email but can adapt to anyone's needs. I prefer to get paid in the quickest way possible but can be patient for a good opportunity. I look forward to working with everyone!!!