Experience, Commitment, Quality and Hard Work
I pride myself as having a passion for excellence, going the extra mile and being the type of Professional I.T. Support Representative that customers always appreciate.
My progressive experience includes the Advising, Consulting, Installation, Configuration, Diagnostics and providing professional support by phone, remote connection, e-mail and in person of:
• Subject Matter Expert (SME) in multiple areas
• P.O.S. – Point Of Sale
• Microsoft and Novell Networks, (LAN & WAN)
• Storage Area Networks (SANs)
• Relational Database Management Systems (RDMS) including; MS-SQL Server,
Sybase SQL Server, some Oracle, Centura, Paradox and Btrieve
• Conducted on site training classes, written course curriculum and white papers
• Workstations (Operating Systems through Windows 8.1)
• Peripherals
• Notebook Computers
• Tablet Computers
• E-Mail and Telephony
Well skilled and experienced in generating creative solutions to unique situations.
Well skilled at analytics and process analysis, continual process improvement, analyzing the process to determine the root cause of an issue, determining and putting into action the best solution.
Work Terms
I am a flexible person and would be willing to discuss with the hire the working hours, communication modes and payment modes