Looking for someone who geeks out on Zendesk? I'm your guy!
I've had in-depth experience in setting up:
- Zendesk Help Center Theme (Branding - one of my specialties)
- Workflows setup
- Triggers & Automation
- Zendesk self-service development
- Optimizations - deflecting number of tickets
- Zendesk - Google Analytics settings...
- Here you can take a look at some examples of my finished Zendesk Help Centers:
and much more. Please ping me for the expanded list!
- Also, I have worked or still work as Zendesk administrator (when required) for many large companies, so I'm pretty sure that I can provide you lots of good suggestions about the better use of Zendesk.
- I'm moderator for official Zendesk Community forum
- All my clients have unlimited support for Zendesk related help after we finish the project. It's really important to me that you feel comfortable with your Zendesk after the contract is completed!