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Skills

  • Administrative Assistant
  • Calendar Management
  • Client Development
  • Communication Skills
  • Customer Support
  • Inbox Management
  • Management
  • Office Assistant
  • Process Documentation
  • Professional Organizer
  • Records Management
  • Zoho

Services

  • Virtual Assistant

    $15/hr Starting at $50 Ongoing

    Dedicated Resource

    I provide reliable and detail-oriented virtual assistant services to help entrepreneurs, small businesses, and busy professionals stay organized and productive. I specialize in managing administrative...

    Administrative AssistantCalendar ManagementClient DevelopmentCommunication Skills

About

Helping You Stay Organized, So You Can Grow Your Business. ⭐

About Me

Hello! I'm Winner Ihesiaba, a dedicated and detail-oriented Virtual Assistant with a passion for helping businesses stay organized, productive, and efficient.

My professional journey began in customer service, where I worked as a Receptionist at D'Island Hotel for two years. In that role, I welcomed guests, managed appointments, handled inquiries, maintained records, and ensured every customer received excellent service. That experience strengthened my communication, organization, and problem-solving abilities.

As my interest in the digital world grew, I expanded my skills into Virtual Assistance, Social Media Management, Digital Marketing, and CRM management. I enjoy helping entrepreneurs manage their daily operations so they can focus on growing their businesses.

I believe that every task, whether it's organizing an inbox, scheduling meetings, managing customer communications, or maintaining business records, contributes to a company's success. My goal is always to provide reliable, professional, and high-quality support while meeting deadlines and exceeding client expectations.

My Skills

- Virtual Assistance
- Email & Calendar Management
- Customer Support
- Data Entry
- HubSpot CRM
- Microsoft Word, Excel & PowerPoint
- Google Workspace
- Social Media Management
- Internet Research
- File Organization
- Communication & Time Management
- Canva Design

Work Experience

Receptionist – D'Island Hotel

- Managed front desk operations and guest inquiries.
- Scheduled appointments and maintained accurate records.
- Delivered professional customer service in a fast-paced environment.
- Supported daily administrative tasks to ensure smooth operations.

Hobbies & Interests

Outside work, I enjoy reading, writing original fantasy stories, learning new digital skills, exploring AI tools, creating content, and continuously improving my knowledge of virtual assistance and online business. I believe in lifelong learning and enjoy taking on new challenges that help me grow personally and professionally.

I am committed to delivering dependable support, building strong client relationships, and helping businesses achieve their goals through efficiency, organization, and excellent communication.

Work Terms

Working With Me

Services

- Virtual Assistance
- Email & Calendar Management
- Customer Support
- Data Entry
- CRM Management (HubSpot)
- Social Media Assistance
- Internet Research
- File & Document Organization
- Lead Generation
- Canva Design Support

Working Hours

- Monday – Friday: 9:00 AM – 6:00 PM (WAT)
- Saturday: Available by appointment
- Sunday: Closed (Emergency requests may be considered.)

Communication Style

I value clear, professional, and timely communication. I provide regular updates, ask questions when clarification is needed, and respond to messages promptly. I believe in honesty, accountability, and maintaining a positive working relationship with every client.

Work Process

1. Initial consultation to understand your needs.
2. Agree on project scope, timeline, and expectations.
3. Begin work and provide progress updates.
4. Deliver completed tasks for review.
5. Make revisions if required.
6. Complete the project and discuss future support if needed.

Payment Terms

- Payment is agreed upon before work begins.
- Hourly and fixed-price projects are both accepted.
- Payment schedules depend on the project agreement and platform used.
- Invoices are provided when required.

Availability

- Open to short-term and long-term projects.
- Available for part-time and full-time remote work.
- Flexible to collaborate with clients in different time zones.

Professional Values

- Confidentiality
- Reliability
- Attention to detail
- Integrity
- Organization
- Time management
- Commitment to quality

Thank You

Thank you for taking the time to view my portfolio. I look forward to helping you stay organized, improve productivity, and achieve your business goals through dependable virtual assistance.