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Skills

  • Customer Service
  • Customer Service Training
  • Management
  • Research
  • Security
  • Training

Services

  • Data Entry

    $22/hr Starting at $25 Ongoing

    Dedicated Resource

    I have done a lot of computer training, customer service training, new employee orientation training. I managed projects and staff in clinical settings. I worked as an analyst in information security,...

    Customer ServiceCustomer Service TrainingManagementResearchSecurity
  • Word Processing

    $22/hr Starting at $25 Ongoing

    Dedicated Resource

    I have done a lot of computer training, customer service training, new employee orientation training. I managed projects and staff in clinical settings. I worked as an analyst in information security,...

    Customer ServiceCustomer Service TrainingManagementResearchSecurity
  • Virtual Assistants

    $22/hr Starting at $25 Ongoing

    Dedicated Resource

    I have done a lot of computer training, customer service training, new employee orientation training. I managed projects and staff in clinical settings. I worked as an analyst in information security,...

    Customer ServiceCustomer Service TrainingManagementResearchSecurity
  • Office Management

    $22/hr Starting at $25 Ongoing

    Dedicated Resource

    I have done a lot of computer training, customer service training, new employee orientation training. I managed projects and staff in clinical settings. I worked as an analyst in information security,...

    Customer ServiceCustomer Service TrainingManagementResearchSecurity
  • HR & Payroll

    $22/hr Starting at $25 Ongoing

    Dedicated Resource

    I have done a lot of computer training, customer service training, new employee orientation training. I managed projects and staff in clinical settings. I worked as an analyst in information security,...

    Customer ServiceCustomer Service TrainingManagementResearchSecurity

About

It is my mission to provide quality of service and content in any project that I agree to work on. The customer can rest assured I will not exceed my qualifications when accepting work.

I am retired from years of administrative, and oversight experience with Boeing and Group Health Cooperative. As an Administrative Assistant, I lead staff in both classified and non-classified word processing centers. I also taught off-hour company computer classes. I worked as a Clinic Coordinator managing day-to-day administrative operations for over 100 medical staff that included computer training and installation oversight. I created, developed a manual, and implemented a new customer service system for managing complaints and compliments.

In the Information Security Department, I assessed user need-to-know access for various levels of customer information, and based on that, granted user access to over 60 software systems. I developed and wrote policies and procedures, and managed the department website. I completed my formal career as an Information Security Analyst, managing projects from an information security standpoint and assessing the risk of new software being introduced to the company.

Since then I have worked with individuals, mostly writers, in an editing and proof-reading role. I am also a non-technical content writer. My company is "Way With Words" aka Words Made Write.

Work Terms

I am willing to work within the terms of the customer's requirements.