All payments made to Freelancers are considered final. However if required, a Freelancer can issue a refund.
You can ask for a refund from your Freelancer by sending them a WorkRoom message. If the Freelancer does not respond within three business days, you can contact our customer support team and they will follow up with the Freelancer.
- Refunding a paid invoice is solely at the discretion of the Freelancer. If they decline the request for a refund, we cannot pursue the issue any further.