We are looking for a Customer Service Representative. Part-Time position, 15-20 hours weekly (11 a.m.–2 p.m. PST, Monday–Friday). It does have the potential to be full-time (40 hours a week). Only apply if you are comfortable with the timing & proposed schedules. (This can be changed depending upon job requirements.)
The position has significant career growth potential as the company is expanding. The work will be completed remotely from the comfort of your home. You must have a reliable internet connection, electricity backup, and Skype/Viber to communicate.
What are the responsibilities?
- Perform various customer service and clerical tasks while assisting the office manager in daily office tasks.
What type of candidate are we looking for?
- Minimum of two years experience in Customer Service and clerical tasks with the ease and willingness to wear many hats
- Organized, reliable, and detail-oriented.
- Good email and phone communication etiquette
- Strong knowledge of Microsoft Office Software (Word and Excel).
- Smart: You can anticipate needs and execute independently.
To apply, reply to this ad with the message "Virtual Customer Service Representative [Your Name]".
1. Attach your resume.
2. Write one paragraph on why you are passionate about this opportunity.
3. Write a second paragraph briefly describing your email and phone communication strategy with clients in tricky situations, like a frustrated client.
4. Are you able to work from 11 a.m. to 2 p.m. Mondays to Fridays Pacific Standard Time?
5. Are you ok with the $3/hr rate?
A video conference interview with the applicant is required. Candidates that don’t follow these simple instructions will be ignored. Thanks!
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