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How CRM Professionals Can Help You

Customer relationship management (CRM) is the practice of using strategies and technologies to manage customer relations. These tools also analyze customer interactions and data throughout the lifecycle of the relationship of the customer with the company. The aim of CRM is to improve business relationships and therefore assist with customer retention. This ultimately drives the sales growth. CRM tools are designed to store information regarding customers as well as points of contact between the client and the business. These could include email, live chat, company website, direct mail, and social media (to name a few). CRM Features include a dashboard, API, Multiple contact information as well as delegation. Hiring freelance CRM specialists can be done on

A freelance customer relationship management expert collaborates with sales and marketing to identify any customer support problems. They are able to identify any technical challenges too. They are responsible for the successful on boarding of clients and they serve as the subject matter expert when liaising with clients. CRM Specialists configure and customize solutions. Furthermore, customer relationship management experts are proficient in numerous tools such as Salesforce, Pipedrive, Sugar CRM, Scoro, Highrise and Insightly. Furthermore, platforms such as Infusion soft, Freshdesk, Zoho CRM and BMP’ Online are easily mastered by freelancers. On Guru, you are able to connect with numerous customer relationship professionals, with ease.

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Pay by Milestones

Milestones are like checkpoints you create to ensure you're happy with the work every step of the way. Build as many milestones into your job as you want — set a due date for each milestone and the amount to be paid.

Pay by Task

Pay for a single completed task, however big or small. Create and assign tasks for work as needed, and generate invoices from each task once they are completed.

Pay by the Hour

Track progress with ease and confidently pay freelancers by the hour. Use our TimeTracker software to see in the moment updates of work being done. Hiring multiple freelancers for your job? Stay organized with a breakdown of each freelancer's hourly rate and time tracked.

Pay Using Recurring Payments

Easily pay your go-to freelancers on an ongoing basis. Set up to four recurring payment rules for any given job — pay every week, every other week, every month, or every quarter. Stop or Resume payments at any point with just a click of a button.

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Customer Satisfaction

Based on Paid Invoices


Apr. 2018

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