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Top Service Level Management Freelancing Services

  • View Service Offered By Ananda Sanyal

    Ananda Sanyal

    Service Level Management

    Kolkata, West Bengal, India

    200/yr ·
    • Service Level Management
    • Workflow
    • Power Automate
    • Consulting
    • JavaScript
    • Microsoft Azure
    • Microsoft Sharepoint
    • Oracle BI
    • Power Apps
    • Power BI

    SharePoint, PowerApps, Power BI

    SharePoint Online development and administration- My proficiency Forte in SharePoint Online, 2016, 2013, O365, 2010, 2007 and .Net are bellows SharePoint Application Development (ASP.Net, MVC, Azure, CSOM, C#, JQuery, REST, JavaScript, Custom Workflows) O365 Power Platform - Power Automate, PowerApps, Power BI SharePoint Solution Designing and Implementation SharePoint Administration SharePoint Migration Application Maintenance and Support PowerShell Scripts -Experience in end-to... View more

  • View Service Offered By JEVERA

    JEVERA

    Service Level Management

    Kyiv, Kyyivs'ka Oblast', Ukraine

    Past Earnings
    • Service Level Management
    • Maven
    • Sla
    • Apache Maven
    • AngularJS
    • Ant
    • Apache
    • Apache Camel
    • Apache HBase
    • Backend Development

    Java Backend Development

    JBS, LLC has got 2-14 year experienced Java developers and architects. The systems we develop support multimillion transactions payload and are capable of processing 2000 transactions per second. You can be sure you''ll enjoy 99.99 % high availabilty of the system, fixed by Service Level Agreement, if we develop it for you. It means the system''s downtime will be no longer than 1 hour within the whole year. This will result in uninterrupted processes, happy users, and secured profits. Our prices ... View more

  • View Service Offered By Manoj Kaushik

    Manoj Kaushik

    Service Level Management

    Delhi, Delhi, India

    • Service Level Management
    • Project Management
    • IT Project Management
    • ITIL
    • Software Asset Management
    • Vendor Management Systems
    • Vendor Management
    • Budgeting
    • Contract Management
    • It Operations Management

    IT Infrastructure Service Support

    I am having 11.6 years of experience to offer you with following skills set in IT Infrastructure Project Management & Service Delivery vertical ? Operations Management ? People Management ? Service Delivery & Support ? Client & User Services ? Project Management ? Budgeting (CAPEX & OPEX) ? SLA Management ? Vendor Management ? ITIL Processes ? Contract Management ? Transition Management ? Cross Functional Relationship Management View more

  • View Service Offered By Nida Jafri

    Nida Jafri

    Service Level Management

    Noida, Uttar Pradesh, India

    • Service Level Management
    • ITIL
    • Itsm
    • IT Service Management
    • Bmc Remedy
    • Incident Management
    • ServiceNow

    Service-Now Admin(3 years Exp.)

    ITSM Service-Now tool Administration and Support. Hands on experience on Incident,Problem.Change,SLA,Knowledge Management,Service Catalog,Service Request and all other module thus Supporting and maintaining Service Now Solutions in an end-user environment. • Good knowledge and understanding of ITIL process. • Working as Service Now Admin/Testing, knowledge of ITSM tools and framework including: - Incident, Problem, Change, Knowledge, SLM, Service Catalog, Configuration Management Database. - Use... View more

  • View Service Offered By My IT Service

    My IT Service

    Service Level Management

    Chelyabinsk, Chelyabinsk, Russian Federation

    Past Earnings
    • Service Level Management
    • Project Management
    • ITIL
    • Software Asset Management
    • Itsm
    • IT Service Management
    • Active Directory
    • Asset Management
    • Change Management
    • Graphs

    Open Source Service Desk Software

    Free industry standard opensource service-desk/helpdesk software, well-tried in my own hands-on experience at high load (5000+ active users) and strict SLA (less than 1 hour fixed recovery time). Many additional ITIL features and integrations. Simple user interface, ready for immediate end user''s work. HelpDesk, Incident Management, Problem Management, Change Management, IT Asset Management, Project Management (planning, Gantt charts), Disaster Recovery & Database Backup, AD Integration, Email &... View more

  • View Service Offered By Arnab Maity 1

    Arnab Maity 1

    Service Level Management

    Howrah, West Bengal, India

    • Service Level Management
    • ITIL
    • Itsm
    • IT Service Management
    • Application Support
    • Chat Support
    • Consultant
    • Data Management
    • Email Support
    • Helpdesk

    IT Service Support Consultant

    Fast. Good communication. Great job all-around. I am an experienced service support consultant (ITMS/ITIL/ITOps). If you are looking anyone who can support to existing business (users/systems) and investigate/resolve for application errors or data discrepancies then you are at right stop. With more than 8 years experience as a service support consultant (Application Support/Production Support) , I am adept in IT service management, service level management, escalation handling, remote support, ... View more

  • View Service Offered By Vinod Sharma 6

    Vinod Sharma 6

    Service Level Management

    Gurugram, Haryana, India

    • Service Level Management
    • IT Project Management
    • Software Project Management
    • ITIL
    • Agile Project Management
    • Release Management
    • Software Configuration Management
    • Software Cost Estimation
    • Project Management
    • Analysis

    Proposal Analysis & Review Services

    1) Software Proposal Analysis & Review 2) Business Requirements Analysis & Review 3) Software Requirements & Change Management Analysis & Review 4) Software Scope, Schedule and Cost Analysis & Review 5) WBS Analysis & Review 6) Verification & Validation Analysis & Review 7) Project Communications Requirement Analysis & Review 8) Project Monitoring & Control, Reporting Analysis & Review 9) Project Risk Analysis & Review 10) Project Governance & Escalation Analysis & Review 11) Project Terms & Con... View more

  • View Service Offered By Mohd Asif 35

    Mohd Asif 35

    Service Level Management

    New Delhi, Delhi, India

    • Service Level Management
    • Project Management
    • Agile Application Development
    • Agile
    • Agile Development
    • .NET
    • AngularJS
    • ASP.NET
    • C#
    • Desktop Application Development

    Technical Project Manager

    A competent technocrat with a successful career spanning around 14 years • Expert in project management tools like Gantt chart, Pert chart, WBS (work breakdown structure) Qualified senior IT professional having significant exposure in IT management, application architecture, project leadership and software development across diverse organizations. Rated high by the senior management and clients for enhancing client satisfaction through qualitative service delivery and consistently meeting proje... View more

  • View Service Offered By ANWARHUSSAIN MOHAMEDHANEEFA

    ANWARHUSSAIN MOHAMEDHANEEFA

    Service Level Management

    Dharapuram, Tamil Nadu, India

    • Service Level Management
    • Project Management
    • Agile Project Management
    • Project Management Training
    • .net Development
    • Banking Industry
    • Budget Management
    • DevOps
    • Documentation Services
    • Healthcare Consulting

    Program Management Professional-Software

    Qualified Quality+ Technical Project Management professional with 16+ years of experience in IT; Played diverse roles(7+ Yrs in Management roles & 5+ Yrs in free lancing roles) across the organizational hierarchy SAFe Certified Agilest with 4+ Years experience as Scrum Master, Coaching & leading highly skilled engineers and have a proven record of delivery of high-quality software products on time within budget Hands-on 8+ Years of Software Product / Platform development experience in technical... View more

  • View Service Offered By Sushant Sachdeva

    Sushant Sachdeva

    Service Level Management

    New Delhi, Delhi, India

    • Service Level Management
    • ITIL
    • Itsm
    • IT Service Management
    • Administrative Assistant
    • App Development
    • Catalog Design
    • Change Management
    • Email
    • Email Design

    Servicenow Developer

    Customizing Catalog items, Reports. Knowledge Base, Service Level Management (SLM), Developing and Maintaining Incident, Problem, Change management implementation, Requests, RITM Tasks, Record producers, Order guides, Client script, UI policy, Business rule, UI Actions, Access Control Lists, UI Macros, UI pages, List collector, Approvals, Assignments, Notifications, Email template, Groups Dictionary, Administration, Development and implementation of Applications in Servicenow along with Maintai... View more

  • View Service Offered By Bhanu Shilpa

    Bhanu Shilpa

    Service Level Management

    Westerville, Ohio, United States

    • Service Level Management
    • ITIL
    • Itsm
    • IT Service Management
    • Accounting
    • Change Management
    • Consultant
    • Dashboard Design
    • Descriptive Writing
    • Design Process

    ITIL Process Consultant

    Job Description: Configuring/On-boarding SLA''s during Transition phase ensuring 100% of SLA to be configured for the account. Service level management process implementation while referring ITSM Scoping document, Transition Management, ITIL (Information Technology Infrastructure Library) Process Implementation, Lean Six Sigma Green Belt Implementation, IT Process and Governance, KPI Reports, Customer Relationships, Stakeholder Management, KPI (Key Performance Indicators)Dashboards, Incident Man... View more

  • View Service Offered By Precise Consulting Inc

    Precise Consulting Inc

    Service Level Management

    New York, New York, United States

    • Service Level Management
    • IT Project Management
    • Project Management
    • Cisco
    • Customer Service
    • Data Migration
    • Data Recovery
    • Financial Services
    • Financial Services Industry
    • Lotus Notes

    Network Administration

    •Solid track record of over 10 years of outstanding customer service and problem solving skills with focus on the financial services industry. •Trade Floor Support •Planning projects with proven paths for installation and implementation that provide for a structured and measurable path with check points to ensure projects are completed and within SLA. •Completing new and existing desktop builds for multiple departments requests on-time and within SLA •Managing i... View more

  • View Service Offered By Afzal Hussain 4

    Afzal Hussain 4

    Service Level Management

    Noida, Uttar Pradesh, India

    • Service Level Management
    • Workflow
    • IT Service Management
    • Asset Management
    • Change Management
    • Incident Management
    • Operations
    • Software Development

    ServiceNow Developer

    I am a servicenow developer having four plus years of experience in development.i have experience in ITSM related modules.such as incident ,problem,change, service catalog, Notofication, SLA and so on even I have a working experience with different MNC's ,having a good knowledge of process which is related to IT industries. View more

  • View Service Offered By Nalla Perumal

    Nalla Perumal

    Service Level Management

    Pune, Maharashtra, India

    • Service Level Management
    • ITIL
    • Agile
    • Agile Development
    • Architect
    • Change Management
    • Consultant
    • Disaster Recovery
    • Management
    • Negotiation

    A result-oriented ITIL consultant

    AREAS OF EXPERTISE: • Incident Management. • SaaS (Software as a Service) • Business Continuity/Disaster Recovery Planning • Customer and Vendor Relationships • SLA Negotiation and Delivery. • Productivity/Process Improvement Management • Audit Support • Change Management and Problem Management • Service Delivery • Infrastructure Operations and Datacenter builds/moves/migrations • Agile Methodology • AWS Architect -Training View more

  • View Service Offered By Plamen Mirchev

    Plamen Mirchev

    Service Level Management

    sofia, Sofiya, Bulgaria

    • Service Level Management
    • Project Management
    • ITIL
    • Itsm
    • IT Service Management
    • Account Management
    • Communication Skills
    • Design Process
    • Finance
    • Management

    ITSM Program/Project Manager

    Leading Transformation programs, T&T Projects, SW development, Pre-Sales, IT Service Management process and tools integration, Service Delivery Management, People management, KPI, SLA, SLO integration and management, Financial/Cost and Budget management, Vendor/3rd party management, Stakeholder negotiation – C -level, Account Management; Reporting, ITIL implementation, ITIL Process management View more

  • View Service Offered By Sajeel Ali

    Sajeel Ali

    Service Level Management

    Sialkot, Punjab, Pakistan

    Past Earnings
    • Service Level Management
    • IT Infrastructure Design
    • ITIL
    • IT Consulting
    • Ad Design
    • Antivirus
    • Auditing
    • Data Backup
    • Data Migration
    • DNS

    IT Support Specialist

    Innovative and dynamic IT Support Professional with over 10 years of experience managing IT infrastructures (Cloud and On-Prem) in an operational capacity, delivering expert IT service delivery, developing and managing projects, and driving process improvements. Strong expertise in IT service management, SLA management and implementation of ITIL framework. Collaborates with teams and management to address client and end-user needs and expectations with efficient service and support. Some of my e... View more

  • View Service Offered By Bhadresh

    Bhadresh

    Service Level Management

    Jersey city, New Jersey, United States

    • Service Level Management
    • Visio
    • Microsoft Visio
    • Bgp
    • CCNP
    • Cisco
    • Cisco ASA
    • Networking
    • Ospf
    • Routers

    Network Administration

    · Close to 2 years of experience in providing 24x7 monitoring, operation and troubleshooting as network operation engineer in Managed service team· Support the proper functioning of networks through knowledge of Routing and switching· Experience in proper judgment /escalation during network outages. Resolve issue to meet SLA requirement.· Ability to analyze, gather and troubleshoot complex networks, and be a part of team member View more

  • View Service Offered By Thomas Kuruvilla

    Thomas Kuruvilla

    Service Level Management

    Surat, Gujarat, India

    • Service Level Management
    • Visio
    • Microsoft Visio
    • Baan
    • Communication Skills
    • Microsoft
    • Ms
    • Operating Systems
    • Outlook
    • SAP

    Network Administration

    -Earlier worked with organization in projects related to Search Engine Optimization.-Working on SLA (service level agreement) to complete given projects.-A good team player.-Was a SPOC - Single point of contact "Results-oriented consulting project manager with 3 years'' experience. Demonstrated ability to acquire technical knowledge and skills rapidly. Innovative problem solver, able to see the business and technical sides of a problem. Proven leadership, negotiation and problem resolution abilit... View more

  • View Service Offered By winton wang

    winton wang

    Service Level Management

    Beijing, Beijing, China

    ID Verified
    • Service Level Management
    • Microservices
    • Tdd
    • Test Driven Development
    • API Development
    • Architecture Design
    • Backend Development
    • Django
    • Flask Web Framework
    • Numpy

    Python Expert

    9 years of experience with Python, focus on system performance, robustness, security. Tech Stack: Cython Crawler: Scrapy Web Framework: Django, Flask, FastAPI, Tornado. AWS: CDK, Lambda services, API Gateway. Data Analysis: Pandas, Numpy. Database: MySQL, MongoDB, AWS DynamoDB. Redis TDD: py.test. Benchmark performance optimize. Microservices Architecture. View more

  • View Service Offered By Saloni Chaudhary

    Saloni Chaudhary

    Service Level Management

    Laguna Hills, California, United States

    • Service Level Management
    • Redmine
    • Jira
    • Visio
    • Microsoft Visio
    • Jira Software
    • Creative
    • Customer Satisfaction
    • Design Process
    • Excel

    Process Definition, Automation & Traing

    Have 10 years of experience in defining Quality Management systems, implementing them, training resources and Audits. Experience in process Automation thru Digite, Jira and Redmine. Can help you establish your Metrics based tracking system. Or can define your Service Management system with SLA structure in place for high customer satisfaction. CMMi implementation experience. And worked as a Scrum Master too. Hands on with Visio for defining Process Maps and Flow Charts. Excellent with Excel Shee... View more

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How Service Level Management Professionals Can Help You

In service delivery, contractors are always interested in how reliable, stable and the quality of performance they stand to gain. This defines why service level management is important through agreements and monitoring. Service level management is the supervision and management of a company’s QoS (quality of service) based on their key performance indicators (KPIs). In service level management, the real performance of the company is compared with the expectations and other projected models to ascertain if the agreed benchmark is met or violated. Service level management may be internal or external related. It is completely result-oriented; always seeking for what the customer receives.

Service level management is useful in defining the reliability of a product or services. It also helps to define the terms of service such as servers for the domain name, host configuration protocol, network connectivity, etc. Service level management is important in determining who is responsible to monitor the service level or quality of service, how it should be monitored and the procedure for reporting results. Service level management will help to ensure that unpleasing service delivery did not escalate but managed within the parties involved. It enables the establishment of consequences for not meeting up with service obligations such as refunds, termination of the relationship, etc. Hire a freelancer from Guru with industry leading experience in service level management in the location you want and at the price that’s right for you.

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