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IT Support Specialist

$25/hr Starting at $25

Innovative and dynamic IT Support Professional with over 10 years of experience managing IT infrastructures (Cloud and On-Prem) in an operational capacity, delivering expert IT service delivery, developing and managing projects, and driving process improvements. Strong expertise in IT service management, SLA management and implementation of ITIL framework. Collaborates with teams and management to address client and end-user needs and expectations with efficient service and support. Some of my expertise are mentioned below: Windows Servers: IT Infrastructure Monitoring and Auditing Exchange 2010, 2013, 2016: Virtualization: SharePoint Online: Backup and Recovery Services OFFICE 365 - Manage Small, Medium and Large Office 365 Tenants Gsuite Azure Service Delivery Certifications: - MCP - Microsoft Certified Professional - MCSA - Microsoft Certified Systems Administrator - MCDST - Microsoft Certified Desktop Support Technician - Microsoft Certified Office Specialist - Word, Powerpoint, Outlook - ITIL Foundation V3 Strong expertise in IT service management, SLA management and implementation of ITIL framework.

About

$25/hr Ongoing

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Innovative and dynamic IT Support Professional with over 10 years of experience managing IT infrastructures (Cloud and On-Prem) in an operational capacity, delivering expert IT service delivery, developing and managing projects, and driving process improvements. Strong expertise in IT service management, SLA management and implementation of ITIL framework. Collaborates with teams and management to address client and end-user needs and expectations with efficient service and support. Some of my expertise are mentioned below: Windows Servers: IT Infrastructure Monitoring and Auditing Exchange 2010, 2013, 2016: Virtualization: SharePoint Online: Backup and Recovery Services OFFICE 365 - Manage Small, Medium and Large Office 365 Tenants Gsuite Azure Service Delivery Certifications: - MCP - Microsoft Certified Professional - MCSA - Microsoft Certified Systems Administrator - MCDST - Microsoft Certified Desktop Support Technician - Microsoft Certified Office Specialist - Word, Powerpoint, Outlook - ITIL Foundation V3 Strong expertise in IT service management, SLA management and implementation of ITIL framework.

Skills & Expertise

Ad DesignAntivirusAuditingData BackupGsuiteInformation TechnologyIT ConsultingIT Infrastructure DesignITILManagementMicrosoftOffice 365OutlookSQLSSLTroubleshootingVirtualizationVMwareWeb Development

1 Reviews

  • Pratik 117 says,

    Sajeel knows his subject. He is fluent in English speaking nd writing; who is very easy to understand. When I hire freelancer, my first criteria after being knowledgeable is freelancer must be responsive. System administrator can be required any time in case of emergency. He very efficient and effective in professionalism and communication. With all these I give him 4 stars and 5th star I generally reserve for people who goes extra mile beyond expectations. After updating our security policy for office 365, he also helped us with SharePoint and access management on share point. I will continue working with him.

    for System Admin for Office 365 on Apr 25, 2020