An artificial intelligence that responds to people messaging your kik bot. The first reason is to use chatbot is, lots of traffic which are generating thousands of messages. This is the best way to deal with thousands of messages at high speed. This will make you never lose any sales opportunity. This is an effective marketing because it builds an instant relationship between you and your customers.
It will help to get rid of routine tasks and simultaneous processing of multiple requests from users. Besides, a tremendous speed of processing users’ requests with chatbots helps to gain customers’ loyalty.
The main factors that motivate people to use chatbots are:
Social and relational factors