If you are looking for a responsible and efficient person to manage customer care related projects - I am the answer. I have worked in the telecommunications and e-commerce industry for over 9 years and hold experience in both inbound and outbound sales and customer service. I am also great with research projects, social media management and data related jobs. Overall experience includes: - Email support - Chats support - over the phone support - Social media management with a prompt and satisfactory resolution - Research projects - Worked on Signified, Zendesk, Shopify and Signifyed, Apruved, Paypal and have experience dealing with product and chargeback related queries.