> I pride myself on my customer service skills & ability to resolve what could be difficult situations. > With 4 years of experience as a customer service representative, I have learned to effectively understand & resolve customer issues. - > On a related note, I also have strong communication skills, w/c helps me work well with customers, team members & executives. > I have learned & experience different seminars and training.- Caters inbound & outbound call from western clients in terms of troubleshooting issues which is connected using the router. > Process return merchandise units & able to transmit it to the different courier, like UPS, USPS,FED EX, CANADA POST & PUROLATOR. > assist client in terms of transmittal of their defective devices. > I work also as a Sales executive in one of the luxury cars made from France which is Peugeot. > help clients to process their loan application in getting a car. > Educate the customer about the specification & advantage of a particular car. > Was able to process the sales & after sales administration > Handle daily unit received from valued clients > Process voucher expenses of the month > Process daily attendance from the team > Monthly reporting liquidation and consolidation to the immediate superior