Administrative assistants perform a range of administrative tasks in an organisation. Administrative assistants may perform the following tasks: - sort and distribute incoming mail to areas and staff within the organisation and dispatch outgoing mail - write business letters, reports or office memos using word processing programmes - answer telephone enquiries from customers,attend to visitors and assist other staff in the organisation with their enquiries - operate a range of office machines such as photocopiers, computers and faxes - file papers and documents - undertake other duties such as banking, credit control or payroll functions.