• E-mail correspondence and management (Outlook, Front, Gmail). Customer Relationship Management, either manually (Google Workspace) or with the use of software (Hubspot, Zoho, Zendesk, Salesforce, Thoughtful Systems).

• Inbound and Outbound call handling (VoIP).

• Chat Support (Tawk.to).

• Calendar/Schedule Management.

• Booking arrangements.

• Tasks delegation.

• Task management and review.

• Web and Market Research.

• Data scraping (manual and with the help of online tools).

• Document creation through Google Workspace (Docs, Sheets, Slides) or Microsoft 365 (Word, Excel, PowerPoint, Publisher).

• Handwritten documents converted to well-laid and editable electronic files. Document filing and organization.

• Personal errands (gift buying, paying subscriptions, home bills, etc.)

• Ad hoc tasks.