An AI-powered CRM and sales automation platform designed to help businesses manage leads, track customer interactions, and automate follow-ups. The system centralizes communication and uses AI to assist sales teams in converting leads into customers more efficiently.
Problem
Many businesses manage customer conversations across multiple platforms such as email, WhatsApp, spreadsheets, and manual notes. This fragmented workflow often results in missed follow-ups, slow responses, and lost sales opportunities.
Solution
I designed and developed a centralized web platform that manages leads, customer conversations, follow-ups, and AI-generated response suggestions. The AI analyzes previous interactions and recommends the best next action for sales teams.
Key Features
- Lead pipeline management
- AI-generated message suggestions
- Automated follow-ups and reminders
- Customer interaction history
- Email and messaging integration
- Analytics dashboard for conversion tracking