1.) Customer Service on Orders - Respond to Amazon customers within 24hrs 2.) Inventory Reconciliation - Lost and Damage units needs to be reimbursed 3.) Shipment Reconciliation – Shipment update (track), Missing units (reconciliation) 4.) Upload new listings/products – Create listing from start to finish 5.) Removal Orders - File reimbursements for orders that were returned differently or missing items 6. ) Shipment Reconciliation- submit cases to seller support for missing units and reimbursement