I am an astute call center manager, and professional customer service representative for over 10 years serving US, Canada, AUS and UK clients. I have a rich experience as VA for over 4 years and a thoughtful researcher & marketer. Services Offered: 1. Filtering Emails and Managing Email Spams 2. Managing email services (MailChimp, Aweber, 3. Database Management / Building / Updating CRM Systems 4. Managing your Calendar 5. Appointment Setting 6. Diary Management 7. Travel / Event Planning and Arrangement 8. Sending of birthday greetings, invitations, etc. 9. Onedrive / DropBox / Box Organizations 10. Data Entry and Analysis in Word / Google Documents 11. Preparing Powerpoint Presentations 12. Creating / Organizing Excel Spreadsheets 13. Word Processing – using MS Office tools, Office 356, Adobe Acrobat, etc. 14. Preparing Meeting Minutes 15. Report and Forms Creating 16. Document Creating and Preparation 17. Online Purchases and other personal errands 18. Audio and Video Transcription / transcribing dictation 19. Typing business correspondence 20. General Web Research 21. Data Mining and Analysis 22. Basic Bookkeeping 23. Preparing and Sending Invoices 24. Payrolls 25. Basic eBook formatting 26. Project Management and Organization 27. Implementation and Tracking of Projects 28. Preparing reports and financial data 29. Training and supervising other support staff 30. Receptionists Duties 31. Fielding telephone calls 32. Customer Service 33. Tracking budgets and expenses 34. Basic photo editing 35. Social Media Management (Facebook, Twitter, LinkedIn, Google Plus, Pinterest, etc.) 36. Creating Facebook Pages and Groups 37. Creating / Posting / Schedu