Banking is being challenged and is transitioning towards a more flexible and personalized service. Technology, new regulations like PDS2 (Open Banking Initiative) and Fintechs are creating a new banking landscape. Leveraging AI/ML-NLP technology is the answer that banks and financials can use to reinvent themselves and lead technological innovation. Personalized Recommendations, Chatbots, Non-Performing Loan Detection, Risk Management, Fraud Detection, Cybersecurity, Compliance and Wealth Management are all areas where AI/ML-NLP can significantly improve or even reinvent operations. In terms of trading, funds are increasingly migrating towards ML models that predict price fluctuations and improve themselves by adjusting to current market conditions while at the same time leveraging NLP to automatically identify relevant news, blogs and regulations.