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Creative and results-oriented Information Technology professional with over three years' of hands-on diverse experience in I.T. leadership roles in various industries including Banking, Government, Intellectual property registration (IP), Information Technology, Consulting, Retail Banking and Distribution. Recognized for building highly motivated teams and delivering customer service excellence and infrastructure deployment. Extensive experience in IT and project management with the objective of improving service delivery while enhancing productivity Proven track record of improving customer satisfaction with attention to detail, and ability to meet tight deadlines while exceeding customer expectations. Business and IT strategies with consensus building, partnering with senior business leaders and working collaboratively at all levels to assess, plan and implement business solutions. Specialties • IT Strategy & Enterprise Architecture Testing • Business continuity pla

Skills & Expertise

ArchitectureBlog WritingBusiness Continuity PlanningConsultingCustomer SatisfactionCustomer ServiceDesignIntellectual PropertyLeadershipManagementProject ManagementRegression TestingRetail BankingTestTestingWriting

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