I have been providing virtual assistance and telemarketing services, specializing in software companies and AEC industries, since 2014. I have handled a wide range of tasks, including appointment setting, lead generation, inbound and outbound telemarketing, social media management, calendar management, chat support, and other back-office functions. Before this, since 2006, I have worked with prominent organizations such as Sprint Nextel, Microsoft (ANZ), Cisco (US), and IBS AB (ANZ & APAC), now known as Iptor. In these roles, I focused on business development, particularly in lead generation, appointment setting, and sales training for both inbound and outbound services. My expertise includes cold calling, SPIN Selling, data mining, marketing, and research. With 18 years of experience in this field, I am committed to delivering outstanding support to clients, enabling them to dedicate more time to important aspects of their lives, such as parenting, managing additional businesses, pursuing other jobs, and traveling.