1. Improving Customer Onboarding and Retention

2. Improving Employee Onboarding and Retention

3. Cleaning up legal, compliance, and HR

4. Systematizing pipelines for capital, customers, and talent 

My core strength is in optimizing SOPs and workflows to reduce friction across the enterprise, working cross functionally to break roadblocks and help teams and ideas achieve their full potential. My poor memory has made my operating style very process-dependent, which has allowed my teams to push 10+ items forward at the same time while building a high-accountability culture. 

Because I have “been there before,” leadership teams often bring me in when in need of a strong operational partner for their high growth company, taking on key areas that they don’t have bandwidth to improve beyond “good enough.”