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Writing & Translation Industry Specific Expertise

Chat & email support specialist

$8/hr Starting at $30

Looking for a reliable, friendly, and results-driven support specialist who can handle customers with care and professionalism? You’re in the right place. 

I have 5 years of international experience providing chat and email support for clients across the USA, UK, Australia, and Asia. Whether it’s resolving complex issues, answering inquiries, or ensuring customers feel valued,

 I bring speed, empathy, and accuracy to every interaction. 

What I Offer:

 Live Chat Support – Fast, polite, and helpful responses to keep customers happy. 

Email Support – Clear, concise, and professional email communication. 

Technical Troubleshooting – Step-by-step solutions for non-technical and technical users. 

CRM Expertise – Skilled in Zendesk, Intercom, Freshdesk, Gorgias, and custom CRM tools. 

KPI-Focused – Consistently exceed targets for First Response Time, CSAT, and resolution rate. 

Why Work With Me: 

5 years serving global customers with diverse needs. 

Strong grammar, attention to detail, and empathy in communication. 

Able to adapt quickly to your tools, tone, and workflows. 

Dedicated to making customers feel heard, respected, and valued. 


📩 Let’s connect — I’ll help you build customer trust and keep them coming back.

About

$8/hr Ongoing

Download Resume

Looking for a reliable, friendly, and results-driven support specialist who can handle customers with care and professionalism? You’re in the right place. 

I have 5 years of international experience providing chat and email support for clients across the USA, UK, Australia, and Asia. Whether it’s resolving complex issues, answering inquiries, or ensuring customers feel valued,

 I bring speed, empathy, and accuracy to every interaction. 

What I Offer:

 Live Chat Support – Fast, polite, and helpful responses to keep customers happy. 

Email Support – Clear, concise, and professional email communication. 

Technical Troubleshooting – Step-by-step solutions for non-technical and technical users. 

CRM Expertise – Skilled in Zendesk, Intercom, Freshdesk, Gorgias, and custom CRM tools. 

KPI-Focused – Consistently exceed targets for First Response Time, CSAT, and resolution rate. 

Why Work With Me: 

5 years serving global customers with diverse needs. 

Strong grammar, attention to detail, and empathy in communication. 

Able to adapt quickly to your tools, tone, and workflows. 

Dedicated to making customers feel heard, respected, and valued. 


📩 Let’s connect — I’ll help you build customer trust and keep them coming back.

Skills & Expertise

Article WritingBlog WritingChat SupportContent WritingCustomer SupportFreshdeskLive ChatLive Chat SoftwareLiveChatMicrosoft ExcelMicrosoft WordPress ReleasesSearch Engine Optimization CopywritingSEOSoftware DevelopmentWordPressWritingZendesk

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