Banner Image

Skills

  • Article Writing
  • Blog Writing
  • Chat Support
  • Content Writing
  • Customer Support
  • Freshdesk
  • Live Chat
  • Live Chat Software
  • LiveChat
  • Microsoft Excel
  • Microsoft Word
  • Press Releases
  • Search Engine Optimization Copywriting
  • SEO
  • Software Development

Sign up or Log in to see more.

Services

  • Chat & email support specialist

    $8/hr Starting at $30 Ongoing

    Dedicated Resource

    Looking for a reliable, friendly, and results-driven support specialist who can handle customers with care and professionalism? You’re in the right place.  I have 5 years of international experience providing...

    Article WritingBlog WritingChat SupportContent WritingCustomer Support

About

Chat & email support specialist with 5 years of int experience.

Looking for a reliable, friendly, and results-driven support specialist who can handle customers with care and professionalism? You’re in the right place.

I have 5 years of international experience providing chat and email support for clients across the USA, UK, Australia, and Asia. Whether it’s resolving complex issues, answering inquiries, or ensuring customers feel valued, I bring speed, empathy, and accuracy to every interaction.

What I Offer:

Live Chat Support – Fast, polite, and helpful responses to keep customers happy.

Email Support – Clear, concise, and professional email communication.

Technical Troubleshooting – Step-by-step solutions for non-technical and technical users.

CRM Expertise – Skilled in Zendesk, Intercom, Freshdesk, Gorgias, and custom CRM tools.

KPI-Focused – Consistently exceed targets for First Response Time, CSAT, and resolution rate.

Why Work With Me:

5 years serving global customers with diverse needs.

Strong grammar, attention to detail, and empathy in communication.

Able to adapt quickly to your tools, tone, and workflows.

Dedicated to making customers feel heard, respected, and valued.

📩 Let’s connect — I’ll help you build customer trust and keep them coming back.