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Programming & Development technical support / help desk (hardware / software)

Cloud Infrastructure Specialist

$10/hr Starting at $25

Customer Centric Professional with over 10 years of experience in Professional services, managed services, Solution designing, Engineering Services, and Cloud Infrastructure Management.

Testing, Deployment & Delivery of projects spanning Microsoft Technologies, Azure, Intune & Office 365 

Designing & maintaining the cloud infra: Azure, Intune, Microsoft 365 

Integration with Dynamics 365 for data management and increase productivity.

Planned & Deployed Hybrid Identity using AD Connect tool. 

Introduced Single Sign On (SSO) to the client for better end user experience. 

Designed & deployed Multifactor Authentication (MFA) for added security.

Performed SharePoint & Exchange Migration. 

Deployed Azure AD Connect. 

Intune Device Management Expert. Setup organizations cloud infrastructure with Intune. 

Design, deploy and manage SharePoint sites.

Extensive customization of Teams using Private Channels, Meeting Policies and Address Book Policies. 

Mimecast Expert – The world’s leading Email Protection Client. 

Deployed multiple applications using Azure Enterprise Applications. 

Setup Software Update Rings in Intune for tackling zero-day vulnerabilities. 

Created conditional access policy to block critical data from being accessed by students in a Education tenant. 

Wrote several scripts on PowerShell to automate tasks.

Creating Task Scheduler events to run PowerShell scripts automatically during the day on servers. 

Provided multiple training sessions to Level 1, Level 2 Service Desk teams on frequently raised issues of Microsoft 365 & Azure. 


Certifications:

Azure Fundamentals (AZ900)

Azure Administrator (AZ104)

Azure Solutions Architect (AZ305)

Microsoft Fundamentals (MS900)

About

$10/hr Ongoing

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Customer Centric Professional with over 10 years of experience in Professional services, managed services, Solution designing, Engineering Services, and Cloud Infrastructure Management.

Testing, Deployment & Delivery of projects spanning Microsoft Technologies, Azure, Intune & Office 365 

Designing & maintaining the cloud infra: Azure, Intune, Microsoft 365 

Integration with Dynamics 365 for data management and increase productivity.

Planned & Deployed Hybrid Identity using AD Connect tool. 

Introduced Single Sign On (SSO) to the client for better end user experience. 

Designed & deployed Multifactor Authentication (MFA) for added security.

Performed SharePoint & Exchange Migration. 

Deployed Azure AD Connect. 

Intune Device Management Expert. Setup organizations cloud infrastructure with Intune. 

Design, deploy and manage SharePoint sites.

Extensive customization of Teams using Private Channels, Meeting Policies and Address Book Policies. 

Mimecast Expert – The world’s leading Email Protection Client. 

Deployed multiple applications using Azure Enterprise Applications. 

Setup Software Update Rings in Intune for tackling zero-day vulnerabilities. 

Created conditional access policy to block critical data from being accessed by students in a Education tenant. 

Wrote several scripts on PowerShell to automate tasks.

Creating Task Scheduler events to run PowerShell scripts automatically during the day on servers. 

Provided multiple training sessions to Level 1, Level 2 Service Desk teams on frequently raised issues of Microsoft 365 & Azure. 


Certifications:

Azure Fundamentals (AZ900)

Azure Administrator (AZ104)

Azure Solutions Architect (AZ305)

Microsoft Fundamentals (MS900)

Skills & Expertise

Chat SupportCustomer EngineeringData ManagementDesktop SupportEmail SupportIT Service ManagementManagementMicrosoftPowerShellTechnical SupportTrainingWeb Support

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