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Community Management

$5/hr Starting at $400

Hi there! I'm Sarah, a dedicated Community Manager and Moderator with a passion for fostering meaningful engagement, boosting user retention, and ensuring seamless online interactions. With a track record of growing communities by 50-70% and maintaining a 100% customer satisfaction rate, I specialize in creating vibrant, well-moderated spaces where members feel heard, valued, and engaged. 🔹 Community Growth & Engagement – I design and execute strategic engagement plans that drive interaction and retention. 🔹 Moderation & Crisis Management – I ensure smooth operations by enforcing guidelines, resolving conflicts, and keeping discussions positive. 🔹 Customer Support & Onboarding – I provide top-tier assistance, resolving inquiries efficiently and creating user-friendly guides to welcome new members. 🔹 Tools & Platforms – Skilled in Discord, Telegram, Hootsuite, Zendesk, Meta CRM, Jira, Zealy, and more. Whether you need a proactive community leader, a skilled moderator, or an engagement strategist, I'm here to help your community thrive. Let's build something amazing together! 🚀 📩 Let’s Connect!  let’s chat about your project.

About

$5/hr Ongoing

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Hi there! I'm Sarah, a dedicated Community Manager and Moderator with a passion for fostering meaningful engagement, boosting user retention, and ensuring seamless online interactions. With a track record of growing communities by 50-70% and maintaining a 100% customer satisfaction rate, I specialize in creating vibrant, well-moderated spaces where members feel heard, valued, and engaged. 🔹 Community Growth & Engagement – I design and execute strategic engagement plans that drive interaction and retention. 🔹 Moderation & Crisis Management – I ensure smooth operations by enforcing guidelines, resolving conflicts, and keeping discussions positive. 🔹 Customer Support & Onboarding – I provide top-tier assistance, resolving inquiries efficiently and creating user-friendly guides to welcome new members. 🔹 Tools & Platforms – Skilled in Discord, Telegram, Hootsuite, Zendesk, Meta CRM, Jira, Zealy, and more. Whether you need a proactive community leader, a skilled moderator, or an engagement strategist, I'm here to help your community thrive. Let's build something amazing together! 🚀 📩 Let’s Connect!  let’s chat about your project.

Skills & Expertise

BotsCommunity DevelopmentCommunity ManagementContent CreationCustomer Success Management

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