I am a customer service specialist for Sephora based in Dubai. I believe that helping clients create customer delight ultimately drives organizational success. More importantly, I love to enhance a positive work culture environment and induce team productivity. I studied Marketing Management and took a special interest in consumer behavior and customer experience. I am also a certified market researcher in the Philippines. I attended numerous national case study competitions which honed my mindset to find solutions in an effective and timely manner. Some of my achievements are: -Awarded 1st place in the Cebu Pacific Case Study competition organized by the Education Committee of the Internet and Mobile Marketing Association of the Philippines 2018. -Awarded as the Nation Mover organized by the Philippine Junior Marketing Association -Awarded as the 1st Runner Up in Sales and Marketing ABS CBN Case Study Competition organized by the National Youth Business Convention 2018. -Awarded as a Finalist in the 1st Digital Dive Camp competition organized by the Internet and Mobile Marketing Association of the Philippines 2018.