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Administrative & Secretarial

Customer Experience Professional

$8/hr Starting at $25

I have worked in accounts focusing on Customer Service thus I have very good knowledge in assisting customers. I have addressed their concerns with efficiency, professionalism & accuracy. I have great communication skills which are essential in providing excellent customer experience. I am highly focused and meticulous and able to handle a high volume of simultaneous projects. I am a fast learner, inquisitive and works well independently with little to no direction as I utilize all available resources to complete my tasks. I have managed, led and developed people through coaching, motivating and having daily touch base meetings with them. I also do well in working and coordinating with my peers and superior. As part of my administrative work, I became proficient at MS Applications such as Word, Excel, Powerpoint, and Outlook. Apart from this, I am used to having Client Interface, updating them on projects I handle and doing presentations during Business Reviews. I have a degree in Bachelor of Science in Physical Therapy. I have completed training for Skill Interview, Coaching, Managing People, Training/Facilitation, Sales, and Service Process. I facilitated in our Product Training classes as well.

About

$8/hr Ongoing

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I have worked in accounts focusing on Customer Service thus I have very good knowledge in assisting customers. I have addressed their concerns with efficiency, professionalism & accuracy. I have great communication skills which are essential in providing excellent customer experience. I am highly focused and meticulous and able to handle a high volume of simultaneous projects. I am a fast learner, inquisitive and works well independently with little to no direction as I utilize all available resources to complete my tasks. I have managed, led and developed people through coaching, motivating and having daily touch base meetings with them. I also do well in working and coordinating with my peers and superior. As part of my administrative work, I became proficient at MS Applications such as Word, Excel, Powerpoint, and Outlook. Apart from this, I am used to having Client Interface, updating them on projects I handle and doing presentations during Business Reviews. I have a degree in Bachelor of Science in Physical Therapy. I have completed training for Skill Interview, Coaching, Managing People, Training/Facilitation, Sales, and Service Process. I facilitated in our Product Training classes as well.

Skills & Expertise

Administrative AssistantChat SupportCustomer ServiceCustomer SupportData EntryEmail SupportGoogle DocsGoogle SheetsManagementMicrosoftScienceSkillTraining

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