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Customer Operational Excellence

$5/hr Starting at $500

Customer journey mapping, customer journey design, quote to cash excellence, client engagement model review, design and implementation Previous employers: Fortune 500, Nasdaq companies, post MBA at VP level Industries: software, SaaS, payments, fin-tech, digital goods Experience: 20 years, Top 20 US MBA program

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$5/hr Ongoing

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Customer journey mapping, customer journey design, quote to cash excellence, client engagement model review, design and implementation Previous employers: Fortune 500, Nasdaq companies, post MBA at VP level Industries: software, SaaS, payments, fin-tech, digital goods Experience: 20 years, Top 20 US MBA program

Skills & Expertise

Customer JourneyDesignModelingPayment Gateway IntegrationProcess DesignProgram ManagementSaaSSoftware Development

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