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Administrative & Secretarial Customer Service & Account Management

Customer service/ Admin Assistant

$5/hr Starting at $25

I’m an experienced Customer Support and Admin Assistant Specialist with hands-on experience in data entry, CRM management, project coordination, and basic cloud-based computing. 

Over the past few years, I’ve helped businesses stay organized, efficient, and responsive to their clients from handling daily admin tasks to ensuring smooth communication and accurate records. 

Here’s what I can help you with: Customer service across chat, email, or CRM platforms (Zendesk, HubSpot, Freshdesk, Intercom) Administrative support and data entry with accuracy and speed Managing calendars, scheduling, and virtual meeting coordination, CRM updates, reporting, and pipeline tracking Document organization with Google Workspace, Notion, or Task tracking with Asana, Trello, ClickUp, or Monday.com Light technical support and cloud coordination (Azure, Google Cloud basics) Tools I’m comfortable with: Google Workspace | Jira |Trello | ClickUp | Asana | HubSpot | Zendesk | Slack | Cloud Platforms (Azure, GCP). 

Clients describe me as reliable, proactive, and empathetic, someone who takes initiative and keeps things running smoothly even when they’re not looking. I’m currently available for remote part-time or full-time projects, and I’m excited to contribute to teams that value quality work, good communication, and Collaborations. 

Let’s make your workflow lighter and your clients happier. invite me to your Project or send me a quick message!

About

$5/hr Ongoing

Download Resume

I’m an experienced Customer Support and Admin Assistant Specialist with hands-on experience in data entry, CRM management, project coordination, and basic cloud-based computing. 

Over the past few years, I’ve helped businesses stay organized, efficient, and responsive to their clients from handling daily admin tasks to ensuring smooth communication and accurate records. 

Here’s what I can help you with: Customer service across chat, email, or CRM platforms (Zendesk, HubSpot, Freshdesk, Intercom) Administrative support and data entry with accuracy and speed Managing calendars, scheduling, and virtual meeting coordination, CRM updates, reporting, and pipeline tracking Document organization with Google Workspace, Notion, or Task tracking with Asana, Trello, ClickUp, or Monday.com Light technical support and cloud coordination (Azure, Google Cloud basics) Tools I’m comfortable with: Google Workspace | Jira |Trello | ClickUp | Asana | HubSpot | Zendesk | Slack | Cloud Platforms (Azure, GCP). 

Clients describe me as reliable, proactive, and empathetic, someone who takes initiative and keeps things running smoothly even when they’re not looking. I’m currently available for remote part-time or full-time projects, and I’m excited to contribute to teams that value quality work, good communication, and Collaborations. 

Let’s make your workflow lighter and your clients happier. invite me to your Project or send me a quick message!

Skills & Expertise

Administrative AssistantClient Issue ResolutionCommunication SkillsCustomer ServiceData EntryFreshdeskOrder ProcessingTelephone SupportZendesk

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